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Comparing culture, quality management, and CRM systems: a study of managers in the US and mainland China
Hartman, Sandra J.; Fok, Lillian Y.; Li, Jing; Fok, Wing - In: International journal of management and decision making … 7 (2006) 5, pp. 508-524
Persistent link: https://www.econbiz.de/10007377949
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Jobs and People in a Total Quality Management Environment: A Survey of Academicians and Practitioners
Patti, Anthony L.; Hartman, Sandra J.; Fok, Lillian; … - In: International journal of management 18 (2001) 3, pp. 359-368
Persistent link: https://www.econbiz.de/10006977057
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Relationships among quality management, IS use and organizational performance in the health care and non-health care setting
Hartman, Sandra J.; Fok, Lillian Y.; Fok, Wing M.; Li, Jing - In: Total quality management 13 (2002) 7, pp. 927-944
Persistent link: https://www.econbiz.de/10007164132
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A study of green movement perceptions and behavioural intentions
Li, Jing; Hartman, Sandra J.; Zee, Susan M. L. - In: International journal of sustainable economy 1 (2009) 2, pp. 133-143
Persistent link: https://www.econbiz.de/10009925399
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Exploring the use of various technologies, perceptions of success and organizational culture in Jamaica
Hartman, Sandra J.; Fok, Lillian Y.; Li, Jing; Fok, Wing M. - In: Competitiveness review : an international business … 19 (2009) 3, pp. 224-238
Persistent link: https://www.econbiz.de/10009891352
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Procedural and Distributive Justice: Examining Equity in a University Setting
Hartman, Sandra J.; Yrle, Augusta C.; Galle Jr, William P. - In: Journal of business ethics : JOBE 20 (1999) 4, pp. 337-352
Persistent link: https://www.econbiz.de/10006913925
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Management Style as an Element of Management Development Programmes: Is It Worth the Trouble?
Fok, Lillian Y.; Crow, Stephen M.; Hartman, Sandra J.; … - In: The journal of management development 13 (1994) 9, pp. 25-33
Persistent link: https://www.econbiz.de/10006945810
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Differences between managers and line employees in a quality management environment
Patti, Anthony L.; Fok, Lillian Y.; Hartman, Sandra J. - In: International journal of quality & reliability management 21 (2004) 2-3, pp. 214-230
Persistent link: https://www.econbiz.de/10006366617
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Differences between managers and line employees in a quality management environment
Patti, Anthony L.; Fok, Lillian Y.; Hartman, Sandra J. - In: International journal of quality & reliability management 21 (2004) 2, pp. 214-230
Persistent link: https://www.econbiz.de/10006367296
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Human factors affecting the acceptance of total quality management
Fok, Lilian Y.; Hartman, Sandra J.; Patti, Anthony L.; … - In: International journal of quality & reliability management 17 (2000) 6-7, pp. 714-729
Persistent link: https://www.econbiz.de/10006383781