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A history of research in servi...
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Article
24
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23
English
1
Author
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Chase, Richard B.
15
Apte, Uday M.
9
Dasu, Sriram
4
Apte, Aruna
2
Bowen, David E.
2
Cook, Lori S.
2
Karmarkar, Uday S.
2
Roth, Aleda V.
2
Semple, John H.
2
Stewart, Doug M.
2
Stewart, Douglas M.
2
Tansik, David A.
2
Voss, Chris
2
Beatty, Randolph P.
1
Cavaliere, Richard A.
1
Hegde, G. G.
1
Heskett, James L.
1
Kellogg, Deborah L.
1
Kulkarni, Shailesh S.
1
Mason, Richard O.
1
Nath, Hiranya K.
1
Reynolds, Charles C.
1
Rust, Roland T.
1
Sarkar, Ila C.
1
Soteriou, Andreas C.
1
Viswanathan, S.
1
Zhang, Alex
1
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Production and operations management : an international journal of the Production and Operations Management Society
5
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Interfaces : the INFORMS journal on the practice of operations research
2
Operations research, Management science : OR MS ; the international literature digest
2
California management review : CMR
1
Decision line
1
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of decision sciences, risk and management
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Managing service quality : MSQ ; an international journal
1
Sloan management review
1
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OLC EcoSci
ECONIS (ZBW)
63
USB Cologne (EcoSocSci)
16
RePEc
8
Other ZBW resources
4
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1
C OPTIMAL ALLOCATION - The impact of check sequencing on NSF (not-sufficient funds) fees Cb:110
Apte, Aruna
;
Apte, Uday M.
;
Semple, John H.
- In:
Operations research, Management science : OR MS ; the …
46
(
2006
)
1
,
pp. 51-54
Persistent link: https://www.econbiz.de/10006498610
Saved in:
2
The Impact of Check Sequencing on NSF (Not-Sufficient Funds) Fees - Banks can sequence checks to obtain higher fees for not-sufficient funds, but that is only half the story; the other half is the role of overdraft protection.
Apte, Aruna
;
Apte, Uday M.
;
Beatty, Randolph P.
; …
- In:
Interfaces : the INFORMS journal on the practice of …
34
(
2004
)
2
,
pp. 97-105
Persistent link: https://www.econbiz.de/10006246922
Saved in:
3
Quality Management at Kentucky Fried Chicken
Apte, Uday M.
;
Reynolds, Charles C.
- In:
Interfaces : the INFORMS journal on the practice of …
25
(
1995
)
3
,
pp. 6-21
Persistent link: https://www.econbiz.de/10006333468
Saved in:
4
Effective cross docking for improving distribution efficiencies
Apte, Uday M.
;
Viswanathan, S.
- In:
International journal of logistics : research and …
3
(
2000
)
3
,
pp. 291-302
Persistent link: https://www.econbiz.de/10006041689
Saved in:
5
Global Disaggregation of Information-intensive Services
Apte, Uday M.
;
Mason, Richard O.
- In:
Management science : journal of the Institute for …
41
(
1995
)
7
,
pp. 1250-1262
Persistent link: https://www.econbiz.de/10006102779
Saved in:
6
Information Services in the U.S. Economy: Value, Jobs, and Management Implications
Apte, Uday M.
;
Karmarkar, Uday S.
;
Nath, Hiranya K.
- In:
California management review : CMR
50
(
2008
)
3
,
pp. 12-30
Persistent link: https://www.econbiz.de/10008056959
Saved in:
7
Operations management in the information economy: Information products, processes, and chains
Karmarkar, Uday S.
;
Apte, Uday M.
- In:
Journal of operations management : publ. quarterly by …
25
(
2007
)
2
,
pp. 438-454
Persistent link: https://www.econbiz.de/10007603379
Saved in:
8
Cost and cycle time reduction in the service industry : a field study of insurance claims operation
Apte, Uday M.
;
Hegde, G. G.
- In:
International journal of decision sciences, risk and …
2
(
2010
)
1/2
,
pp. 24-35
Persistent link: https://www.econbiz.de/10009889818
Saved in:
9
Analysis and Improvement of Information‐Intensive Services: Evidence from Insurance Claims Handling Operations
Apte, Uday M.
;
Cavaliere, Richard A.
;
Kulkarni, Shailesh S.
- In:
Production and operations management : an international …
19
(
2010
)
6
,
pp. 665-679
Persistent link: https://www.econbiz.de/10008721618
Saved in:
10
B ORGANIZATIONAL BEHAVIOR - Human issues in service design Bz:130
Cook, Lori S.
;
Bowen, David E.
;
Chase, Richard B.
; …
- In:
Operations research, Management science : OR MS ; the …
43
(
2003
)
1
,
pp. 39-40
Persistent link: https://www.econbiz.de/10006507086
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