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The NEP Scale: A measure of ne...
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Fehlerkorrekturmodell
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Styles, Chris
21
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19
Pereira, Zulema Lopes
12
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6
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5
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4
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3
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3
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3
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2
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International marketing review
8
International journal of quality & reliability management
6
Journal of international marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
European journal of marketing : EJM
3
Journal of business research : JBR
3
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OLC EcoSci
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The NEP Scale: A measure of network export performance
Lages, Luis Filipe
;
Silva, Graça
;
Styles, Chris
; …
- In:
International business review : the official journal of …
18
(
2009
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10008882012
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2
Number 7 - European quality management practices: The impact of national culture
Mathews, Brian P.
;
Ueno, Akiko
;
Kekäle, Tauno
;
Repka, Mikko
- In:
International journal of quality & reliability management
18
(
2001
)
6-7
,
pp. 692-707
Persistent link: https://www.econbiz.de/10006378814
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3
Service recovery at a financial institution
Leal, Rogério Puga
;
Pereira, Zulema Lopes
- In:
International journal of quality & reliability management
20
(
2003
)
6-7
,
pp. 646-663
Persistent link: https://www.econbiz.de/10006368102
Saved in:
4
Service recovery at a financial institution
Leal, Rogério Puga
;
Pereira, Zulema Lopes
- In:
International journal of quality & reliability management
20
(
2003
)
6-7
,
pp. 646-663
Persistent link: https://www.econbiz.de/10006369184
Saved in:
5
Service recovery at a financial institution
Leal, Rogério Puga
;
Pereira, Zulema Lopes
- In:
International journal of quality & reliability management
20
(
2003
)
6
,
pp. 646-663
Persistent link: https://www.econbiz.de/10006369939
Saved in:
6
Responses modeling and optimization criteria impact on the optimization of multiple quality characteristics
Costa, Nuno
;
Lourenço, João
;
Pereira, Zulema Lopes
- In:
Computers & industrial engineering : CAIE ; an …
62
(
2012
)
4
,
pp. 927-936
Persistent link: https://www.econbiz.de/10009843569
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7
On the selection of significant variables from unreplicated factorial designs
Costa, Nuno Ricardo
;
Palma, José
;
Pereira, Zulema Lopes
- In:
International journal of productivity and quality …
12
(
2013
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10010159689
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8
Process capability in services
Puga-Leal, Rogério
;
Pereira, Zulema Lopes
- In:
International journal of quality & reliability management
24
(
2007
)
8
,
pp. 800-812
Persistent link: https://www.econbiz.de/10007795906
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9
Process capability in services
Puga-Leal, Rogério
;
Pereira, Zulema Lopes
- In:
International journal of quality & reliability management
24
(
2007
)
8-9
,
pp. 800-812
Persistent link: https://www.econbiz.de/10007871918
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10
Application of quality methodologies to the development of a website
Malarranha, Carlos
;
Puga-Leal, Rogerio
;
Pereira, Zulema …
- In:
International journal of internet and enterprise …
5
(
2007
)
4
,
pp. 313-332
Persistent link: https://www.econbiz.de/10008244412
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