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Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator
Chang, Hsin Hsin; Wong, Kit Hong - In: Information & management : the internat. journal of … 47 (2010) 5, pp. 262-271
Persistent link: https://www.econbiz.de/10008444024
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The impact of e-service quality, customer satisfaction and loyalty on e-marketing: Moderating effect of perceived value
Chang, Hsin Hsin; Wang, Yao-Hua; Yang, Wen-Ying - In: Total quality management & business excellence : an … 20 (2009) 4, pp. 423-444
Persistent link: https://www.econbiz.de/10008242212
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Conceptualising consumers’ word-of-mouth behaviour intention : evidence from a university education services in Malaysia
Chang, Hsin Hsin; Jeng, Don Jyh-Fu; Mohamad Rizal Abdul … - In: Service business 7 (2013) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10010117277
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Critical Factors and Benefits in the Implementation of Customer Relationship Management
Chang, Hsin Hsin - In: Total quality management & business excellence : an … 18 (2007) 5, pp. 483-508
Persistent link: https://www.econbiz.de/10007757090
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Critical Factors and Benefits in the Implementation of Customer Relationship Management
Chang, Hsin Hsin - In: Total quality management & business excellence : an … 18 (2007) 5-6, pp. 483-508
Persistent link: https://www.econbiz.de/10007861488
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An empirical study of evaluating supply chain management integration using the balanced scorecard in Taiwan
Chang, Hsin Hsin - In: The service industries journal 29 (2009) 2, pp. 185-202
Persistent link: https://www.econbiz.de/10008172957
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The relationship between network structure and international channel performance: a moderating effect of E-business activity
Chang, Hsin Hsin; Wang, I.Chen - In: The service industries journal 28 (2008) 2, pp. 255
Persistent link: https://www.econbiz.de/10007915197
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A model of computerization of manufacturing systems: an international study
Chang, Hsin Hsin - In: Information & management : the internat. journal of … 39 (2002) 7, pp. 605
Persistent link: https://www.econbiz.de/10008358532
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Consumer perception of interface quality, security, and loyalty in electronic commerce
Chang, Hsin Hsin; Chen, Su Wen - In: Information & management : the internat. journal of … 46 (2009) 7, pp. 411
Persistent link: https://www.econbiz.de/10008367374
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The impact of brand equity on brand preference and purchase intentions in the service industries
Chang, Hsin Hsin; Liu, Ya Ming - In: The service industries journal 29 (2009) 12, pp. 1687-1706
Persistent link: https://www.econbiz.de/10008328655