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Recognizing opportunities: initiating service innovation in PSFs
Fischer, Alban
- In:
Journal of knowledge management
15
(
2011
)
6
,
pp. 915-928
Persistent link: https://www.econbiz.de/10009797498
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Proactive diagnosis: how professional service firms sustain client dialogue
Sieg, Jan Henrik
;
Fischer, Alban
;
Wallin, Martin W.
; …
- In:
Journal of service management
23
(
2012
)
2
,
pp. 253-279
Persistent link: https://www.econbiz.de/10009964075
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