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Evaluating patent rights with possible patent litigation
Deng, Yi - In: The B.E. journal of economic analysis & policy 12 (2012) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10010008101
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A value-based perspective of market orientation and customer service
Chen, Shu-Ching; Quester, Pascale G. - In: Journal of retailing and consumer services 16 (2009) 3, pp. 197-206
Persistent link: https://www.econbiz.de/10008241665
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Implementation and Outcomes of Customer Value: A Dyadic Perspective
Chen, Shu-Ching; Quester, Pascale G. - In: The service industries journal 27 (2007) 6, pp. 779-794
Persistent link: https://www.econbiz.de/10007764404
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Implementation and Outcomes of Customer Value: A Dyadic Perspective
Chen, Shu-Ching; Quester, Pascale G. - In: The service industries journal 27 (2007) 5-6, pp. 779-794
Persistent link: https://www.econbiz.de/10007842499
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Modeling store loyalty: perceived value in market orientation practice
Chen, Shu-Ching; Quester, Pascale G. - In: The journal of services marketing 20 (2006) 3, pp. 188-198
Persistent link: https://www.econbiz.de/10007269837
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Modeling store loyalty: perceived value in market orientation practice
Chen, Shu-Ching; Quester, Pascale G. - In: The journal of services marketing 20 (2006) 2-3, pp. 188-198
Persistent link: https://www.econbiz.de/10007273460
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The customer satisfaction–loyalty relation in an interactive e-service setting: The mediators
Chen, Shu-Ching - In: Journal of retailing and consumer services 19 (2012) 2, pp. 202-211
Persistent link: https://www.econbiz.de/10009838789
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Within and Between Shot Information Utilisation in Video Key Frame Extraction
Liu, Dianting; Shyu, Mei-Ling; Chen, Chao; Chen, Shu-Ching - In: Journal of information & knowledge management : JIKM 10 (2011) 3, pp. 247-260
Persistent link: https://www.econbiz.de/10009263533
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A value-based perspective of market orientation and customer service
Chen, Shu-Ching; Quester, Pascale G. - In: Journal of retailing and consumer services 16 (2009) 3, pp. 197-207
Persistent link: https://www.econbiz.de/10008894706
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Developing a Value-Based Measure of Market Orientation in an Interactive Service Relationship
Chen, Shu-Ching; Quester, Pascale G. - In: Journal of marketing management : MM 21 (2005) 7-8, pp. 779-808
Persistent link: https://www.econbiz.de/10006956521