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Call Center: die Institutionalisierung von Flexibilitaet
Holtgrewe, Ursula; Kerst, Christian - In: Industrielle Beziehungen : Zeitschrift für Arbeit, … 9 (2002) 2, pp. 186-208
Persistent link: https://www.econbiz.de/10006030864
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Recognition, intersubjectivity and service work: labour conflicts in call centres
Holtgrewe, Ursula - In: Industrielle Beziehungen : Zeitschrift für Arbeit, … 8 (2001) 1, pp. 37-54
Persistent link: https://www.econbiz.de/10006036430
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Globale Interaktion am Telefon? Die begrenzte Transnationalisierung von Callcenter-Dienstleistungen
Holtgrewe, Ursula; Mottweiler, Hannelore; Longen, Jessica; … - In: WSI-Mitteilungen : Zeitschrift des Wirtschafts- und … 64 (2011) 10, pp. 519-526
Persistent link: https://www.econbiz.de/10009335460
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BOOK REVIEWS - Economic and Social Security and Substandard Working Conditions - Working in the Service Society: A Tale from Different Worlds.
Bosch, Gerhard; Lehndorff, Steffen; Holtgrewe, Ursula - In: ILR review : a publication of the New York State School … 60 (2006) 1, pp. 149
Persistent link: https://www.econbiz.de/10007835764
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Überbetriebliche Arbeitsteilung : Auslagerung von Unternehmensfunktionen und die Folgen für Arbeit und Beschäftigung
Flecker, Jörg; Holtgrewe, Ursula - In: Wirtschaft und Gesellschaft : wirtschaftspolitische … 34 (2008) 3, pp. 307-336
Persistent link: https://www.econbiz.de/10009861703
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"Frauen zwischen Zuarbeit und Eigensinn"
Holtgrewe, Ursula - In: Mitbestimmung : das Magazin der Hans-Böckler-Stiftung 44 (1998) 10, pp. 64
Persistent link: https://www.econbiz.de/10007821952
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Flessibilità e ristrutturazione delle catene del valore
Holtgrewe, Ursula; Flecker, Jrg; Schnauer, Annika - In: Rassegna sindacale / Quaderni 10 (2009) 3, pp. 15-28
Persistent link: https://www.econbiz.de/10008346780
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The Effects of National Institutions and Collective Bargaining Arrangements on Job Quality in Front-Line Service Workplaces
Doellgast, Virginia; Holtgrewe, Ursula; Deery, Stephen - In: ILR review : a publication of the New York State School … 62 (2009) 4, pp. 489-509
Persistent link: https://www.econbiz.de/10008283226
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Special Issue - The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers - Introduction
Batt, Rosemary; Holman, David; Holtgrewe, Ursula - In: ILR review : a publication of the New York State School … 62 (2009) 4, pp. 453-488
Persistent link: https://www.econbiz.de/10008283227
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Workplace Vagabonds: Career and Community in Changing Worlds of Work – By Christina Garsten
Holtgrewe, Ursula - In: BJIR : an international journal of employment relations 49 (2011) 1, pp. 198-201
Persistent link: https://www.econbiz.de/10008786202