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SPECIAL ISSUE: UK SERVICES MARKETING SCHOLARSHIP - Service Performance Gap: Re-evaluation and Redevelopment
Chenet, Pterre; Tynan, Caroline; Money, Arthur - In: Journal of business research : JBR 46 (1999) 2, pp. 133-148
Persistent link: https://www.econbiz.de/10006730571
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The service performance gap: Testing the redeveloped causal model
Chenet, Pierre; Tynan, Caroline; Money, Arthur - In: European journal of marketing : EJM 34 (2000) 3-4, pp. 472-495
Persistent link: https://www.econbiz.de/10006094564
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The influence of financial participation and participation in decision-making on employee job attitudes
Bakan, Ismail; Suseno, Yuliani; Pinnington, Ashly; … - In: The international journal of human resource management 15 (2004) 3, pp. 587
Persistent link: https://www.econbiz.de/10007154805
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Learning from giants: Exploring, classifying and analysing existing knowledge on market research
Nairn, Agnes; Berthon, Pierre; Money, Arthur - In: International journal of market research : JMRS ; the … 49 (2007) 2, pp. 257-274
Persistent link: https://www.econbiz.de/10007613965
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An assessment of the use of partial least squares structural equation modeling in marketing research
Hair, Joe F.; Sarstedt, Marko; Ringle, Christian M.; … - In: Journal of the Academy of Marketing Science 40 (2012) 3, pp. 414-434
Persistent link: https://www.econbiz.de/10009845003
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PLS-SEM : indeed a silver bullet
Hair, Joe F.; Ringle, Christian M.; Sarstedt, Marko - In: Journal of marketing theory and practice 19 (2011) 2, pp. 139-151
Persistent link: https://www.econbiz.de/10009884975
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A "cross-cultural RELQUAL-scale" in supplier-distributor relationships of Sweden and the USA
Payan, Janice M.; Svensson, Göran; Awuah, Gabriel; … - In: International marketing review 27 (2010) 5, pp. 541-562
Persistent link: https://www.econbiz.de/10008640539
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Salesforce automation systems: an exploratory examination of organizational factors associated with effective implementation and salesforce productivity
Pullig, Chris; Maxham, James G.; Hair, Joseph F. - In: Journal of business research : JBR 55 (2002) 5, pp. 401-416
Persistent link: https://www.econbiz.de/10006723905
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The global family business: Challenges and drivers for cross-border growth
Patel, Vijay K.; Pieper, Torsten M.; Hair, Joseph F. - In: Business horizons 55 (2012) 3, pp. 231-240
Persistent link: https://www.econbiz.de/10009960225
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Ethics, Corporate Social Responsibility, and Sustainability Education in AACSB Undergraduate and Graduate Marketing Curricula: A Benchmark Study
Nicholls, Jeananne; Hair, Joseph F.; Ragland, Charles B.; … - In: Journal of marketing education : JME 35 (2013) 2, pp. 129-140
Persistent link: https://www.econbiz.de/10010152183