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Flaherty, Karen E.
10
Pappas, James M.
7
Voss, Kevin E.
3
Arnold, Todd
2
Gilliam, David A.
2
Mowen, John C.
2
Rayburn, Steven W.
2
Zablah, Alex R.
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Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of business research : JBR
2
Journal of managerial psychology
2
Journal of retailing
2
Journal of retailing and consumer services
2
European journal of marketing : EJM
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OLC EcoSci
ECONIS (ZBW)
43
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1
Storytelling during retail sales encounters
Gilliam, David A.
;
Zablah, Alex R.
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 488-494
Persistent link: https://www.econbiz.de/10010142747
Saved in:
2
A proposed procedure for construct definition in marketing
Gilliam, David A.
;
Voss, Kevin
- In:
European journal of marketing : EJM
47
(
2013
)
1
,
pp. 5-26
Persistent link: https://www.econbiz.de/10010071294
Saved in:
3
Transformative service research: An agenda for the future
Anderson, Laurel
;
Ostrom, Amy L.
;
Corus, Canan
;
Fisk, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1203-1210
Persistent link: https://www.econbiz.de/10010119598
Saved in:
4
A model of consumer's retail atmosphere perceptions
Rayburn, Steven W.
;
Voss, Kevin E.
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 400-407
Persistent link: https://www.econbiz.de/10010121688
Saved in:
5
Job selection among salespeople: A bounded rationality perspective
Flaherty, Karen E.
;
Pappas, James M.
- In:
Industrial marketing management : the international …
33
(
2004
)
4
,
pp. 325-332
Persistent link: https://www.econbiz.de/10006247888
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6
Linking cause-related marketing to sales force responses and performance in a direct selling context
Larson, Brian V.
;
Flaherty, Karen E.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
36
(
2008
)
2
,
pp. 271-277
Persistent link: https://www.econbiz.de/10008052703
Saved in:
7
Expanding the sales professional's role: A strategic re-orientation?
Flaherty, Karen E.
;
Pappas, James M.
- In:
Industrial marketing management : the international …
38
(
2009
)
7
,
pp. 806-813
Persistent link: https://www.econbiz.de/10008317124
Saved in:
8
The effect of trust on customer contact personnel strategic behavior and sales performance in a service environment
Pappas, James M.
;
Flaherty, Karen E.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 894-902
Persistent link: https://www.econbiz.de/10008065261
Saved in:
9
Role Stressors and Retail Performance: The Role of Perceived Competitive Climate
Arnold, Todd
;
Flaherty, Karen E.
;
Voss, Kevin E.
; …
- In:
Journal of retailing
85
(
2009
)
2
,
pp. 194-205
Persistent link: https://www.econbiz.de/10008259745
Saved in:
10
Control mechanisms, idea transfer, and performance in sales organizations
Flaherty, Karen E.
;
Pappas, James M.
- In:
Industrial marketing management : the international …
41
(
2012
)
5
,
pp. 841-849
Persistent link: https://www.econbiz.de/10010018290
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