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The Impact of Employee Performance Cues on Guest Loyalty, Perceived Value and Service Quality
Gould-Williams, Julian - In: The service industries journal 19 (1999) 3, pp. 97-118
Persistent link: https://www.econbiz.de/10006294530
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HR practices, organizational climate and employee outcomes: evaluating social exchange relationships in local government
Gould-Williams, Julian - In: The international journal of human resource management 18 (2007) 9, pp. 1627-1647
Persistent link: https://www.econbiz.de/10007796853
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British Managers' Attitudes and Behaviour in Industrial Relations: A Twenty-Year Study
Poole, Michael; Mansfield, Roger; Gould-Williams, Julian; … - In: BJIR : an international journal of employment relations 43 (2005) 1, pp. 117-134
Persistent link: https://www.econbiz.de/10007804871
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The importance of HR practices and workplace trust in achieving superior performance: A study of public-sector organizations
Gould-Williams, Julian - In: The international journal of human resource management 14 (2003) 1, pp. 28-54
Persistent link: https://www.econbiz.de/10007156273
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The Kohonen self-organising map as an alternative to cluster analysis: An application to direct marketing
Curry, Bruce; Davies, Fiona; Evans, Martin; Moutinho, Luiz - In: International journal of market research : JMRS ; the … 45 (2003) 2, pp. 191-212
Persistent link: https://www.econbiz.de/10006694658
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The Comstrat Model: Development of an Expert System in Strategic Marketing.
Moutinho, Luiz; Curry, Bruce; Davies, Fiona - In: Journal of general management 19 (1993) 1, pp. 32-47
Persistent link: https://www.econbiz.de/10006639924
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SPECIAL ISSUE: UK SERVICES MARKETING SCHOLARSHIP - Using Neural Networks to Understand Service Risk in the Holiday Product
Mitchell, Vincent-Wayne; Davies, Fiona; Moutinho, Luiz; … - In: Journal of business research : JBR 46 (1999) 2, pp. 167-180
Persistent link: https://www.econbiz.de/10006730568
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Comparative Computer Approaches to Multi-Outlet Retail Site Location Decisions
Moutinho, Luiz; Curry, Bruce; Davies, Fiona - In: The service industries journal 13 (1993) 4, pp. 201-220
Persistent link: https://www.econbiz.de/10006358148
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Profiling consumers: A study of Qatari consumers#8217 shopping motivations
Jamal, Ahmad; Davies, Fiona; Chudry, Farooq; Al-Marri, … - In: Journal of retailing and consumer services 13 (2006) 1, pp. 67-80
Persistent link: https://www.econbiz.de/10005918615