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Mattsson, Jan
46
Fuglsang, Lars
3
Johnston, Robert
3
Lemmink, Jos
3
Millett, Bruce
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Rendtorff, Jacob Dahl
3
Ström, Patrik
3
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The service industries journal
12
Journal of strategic marketing
5
Managing service quality : MSQ ; an international journal
4
International journal of service industry management : IJSIM
3
Asia Pacific business review
2
European journal of marketing : EJM
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Omega : the international journal of management science
2
Research policy : policy and management studies of science, technology and innovation
2
Entrepreneurship and regional development : an international journal
1
International journal of internet marketing and advertising : IJIMA
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
International marketing review
1
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Journal of marketing management : MM
1
Management decision : MD
1
Psychology & marketing
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The journal of services marketing
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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OLC EcoSci
ECONIS (ZBW)
35
Other ZBW resources
17
RePEc
15
USB Cologne (EcoSocSci)
3
BASE
2
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1
Destination development through entrepreneurship: a comparison of two cases
Johns, Nick
;
Mattsson, Jan
- In:
Tourism management : research, policies, practice
26
(
2005
)
4
,
pp. 605-616
Persistent link: https://www.econbiz.de/10006810012
Saved in:
2
Managers' perception of relationship management in heterogeneous markets
Eriksson, Kent
;
Mattsson, Jan
- In:
Industrial marketing management : the international …
31
(
2002
)
6
,
pp. 535-544
Persistent link: https://www.econbiz.de/10006265333
Saved in:
3
An analysis of international business-to-business relationships based on the Commitment-Trust theory
Friman, Margareta
;
Gärling, Tommy
;
Millett, Bruce
; …
- In:
Industrial marketing management : the international …
31
(
2002
)
5
,
pp. 403-410
Persistent link: https://www.econbiz.de/10006265662
Saved in:
4
An Experience-Based Measure of Service Quality
Edvardsson, Bo
;
Mattsson, Jan
- In:
The service industries journal
13
(
1993
)
4
,
pp. 289-306
Persistent link: https://www.econbiz.de/10006358143
Saved in:
5
Internationalisation of Japanese professional business service firms
Ström, Patrik
;
Mattsson, Jan
- In:
The service industries journal
26
(
2006
)
3
,
pp. 249-266
Persistent link: https://www.econbiz.de/10006227503
Saved in:
6
Warmth during non-productive retail encounters: the hidden side of productivity
Lemmink, Jos
;
Mattsson, Jan
- In:
International journal of research in marketing : IJRM ; …
15
(
1998
)
5
,
pp. 505
Persistent link: https://www.econbiz.de/10006197291
Saved in:
7
Employee behavior, feelings of warmth and customer perception in service encounters
Lemmink, Jos
;
Mattsson, Jan
- In:
International journal of retail & distribution management
30
(
2002
)
1
,
pp. 18-33
Persistent link: https://www.econbiz.de/10006437420
Saved in:
8
Learning How to Manage Technology in Services Internationalism
Mattsson, Jan
- In:
The service industries journal
20
(
2000
)
1
,
pp. 22-39
Persistent link: https://www.econbiz.de/10006289501
Saved in:
9
Number 3 - Australian import managers' purchasing decision behavior: An empirical study
Ghymn, Kyung-il
;
Liesch, Peter
;
Mattsson, Jan
- In:
International marketing review
16
(
1999
)
2-3
,
pp. 202-215
Persistent link: https://www.econbiz.de/10006297984
Saved in:
10
Do service and merchandise exporters behave and perform differently? A New Zealand investigation
Chadee, Doren D.
;
Mattsson, Jan
- In:
European journal of marketing : EJM
32
(
1998
)
9-10
,
pp. 830-842
Persistent link: https://www.econbiz.de/10006098500
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