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He, Yanqun
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Journal of Chinese entrepreneurship
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From consumer satisfaction to repurchase intention: The role of price tolerance in a competitive service market
He, Yanqun
;
Chan, Lai
;
Tse, Siu-Keung
- In:
Total quality management & business excellence : an …
19
(
2008
)
9-10
,
pp. 949-962
Persistent link: https://www.econbiz.de/10008177538
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From consumer satisfaction to repurchase intention: The role of price tolerance in a competitive service market
He, Yanqun
;
Chan, Lai
;
Tse, Siu-Keung
- In:
Total quality management & business excellence : an …
19
(
2008
)
9
,
pp. 949-962
Persistent link: https://www.econbiz.de/10008087239
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3
The role of switching costs on service loyalty : a canonical correlation analysis
He, Yanqun
;
Cheung, Shuk-man
;
Tse, Siu-keung
- In:
Journal of Chinese entrepreneurship
1
(
2009
)
2
,
pp. 154-164
Persistent link: https://www.econbiz.de/10009890337
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