Narrow search
Showing 1 - 4 of 4
Cover Image
In search of job quality in call centers
Gorjup, María Tatiana; Valverde, Mireia; Ryan, Gerard - In: Personnel review : a professional journal reporting new … 38 (2009) 3, pp. 253-269
Persistent link: https://www.econbiz.de/10008241558
Cover Image
Promotion in call centres: opportunities and determinants
Gorjup, María Tatiana; Valverde, Mireia; Ryan, Gerard - In: Journal of European industrial training 32 (2008) 1, pp. 45-62
Persistent link: https://www.econbiz.de/10007979065
Cover Image
An examination of the quality of jobs in the call center industry
Valverde, Mireia; Ryan, Gerard; Gorjup, María Tatiana - In: International advances in economic research : IAER ; an … 13 (2007) 2, pp. 146-156
Persistent link: https://www.econbiz.de/10009955479
Cover Image
VIII Objetivo satisfacción: conceptos y evidencias del impacto de la satisfacción del trabajador en la satisfacción del consumidor.
Margalef, Fanny; Valverde, Mireia; Tatiana Gorjup, María; … - In: Boletín de estudios económicos 66 (2011) 203, pp. 337-351
Persistent link: https://www.econbiz.de/10009334682