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The Impact of Music on Consumers' Reactions to Waiting for Services
Hui, Michael K.; Dube, Laurette; Chebat, Jean-Charles - In: Journal of retailing 73 (1997) 1, pp. 87-104
Persistent link: https://www.econbiz.de/10006630692
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Introduction to the special section on retailing research
Babin, Barry J.; Chebat, Jean-Charles - In: Journal of business research : JBR 58 (2005) 8, pp. 1110-1111
Persistent link: https://www.econbiz.de/10006713874
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How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study
Chebat, Jean-Charles; Slusarczyk, Witold - In: Journal of business research : JBR 58 (2005) 5, pp. 664-673
Persistent link: https://www.econbiz.de/10006713917
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Comments on the special section resulting from the 2002 SMA retail symposium
Babin, Barry; Chebat, Jean-Charles; Robiceaux, Robert - In: Journal of business research : JBR 58 (2005) 5, pp. 653-654
Persistent link: https://www.econbiz.de/10006713919
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Mall atmospherics: the interaction effects of the mall environment on shopping behavior
Michon, Richard; Chebat, Jean-Charles; Turley, L.W. - In: Journal of business research : JBR 58 (2005) 5, pp. 576-583
Persistent link: https://www.econbiz.de/10006713928
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Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers' wayfinding processes
Chebat, Jean-Charles; Gélinas-Chebat, Claire; … - In: Journal of business research : JBR 58 (2005) 11, pp. 1590-1598
Persistent link: https://www.econbiz.de/10006714942
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Introduction to the special section on retailing research: things change, things stay the same
Chebat, Jean-Charles; Babin, Barry J. - In: Journal of business research : JBR 58 (2005) 11, pp. 1581-1582
Persistent link: https://www.econbiz.de/10006714944
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Cross-cultural mall shopping values and habitats - A comparison between English- and French-speaking Canadians
Michon, Richard; Chebat, Jean-Charles - In: Journal of business research : JBR 57 (2004) 8, pp. 883-892
Persistent link: https://www.econbiz.de/10006718415
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Impact of ambient odors on mall shoppers' emotions, cognition, and spending - A test of competitive causal theories
Chebat, Jean-Charles; Michon, Richard - In: Journal of business research : JBR 56 (2003) 7, pp. 529-540
Persistent link: https://www.econbiz.de/10006720642
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Advances in consumer decision processes in retail environments - Introduction to the Special Issue on Retailing Research
Chebat, Jean-Charles; Robicheaux, Robert A. - In: Journal of business research : JBR 56 (2003) 7, pp. 503-504
Persistent link: https://www.econbiz.de/10006720646