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Koole, Ger
22
Pot, Auke
5
Haensel, Alwin
3
Jouini, Oualid
3
Bhulai, Sandjai
2
Mandelbaum, Avishai
2
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2
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1
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1
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1
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1
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1
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1
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Manufacturing & service operations management : M & SOM
4
European journal of operational research : EJOR
3
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
2
Journal of revenue and pricing management
2
Mathematical methods of operations research
2
OR spectrum : quantitative approaches in management
2
Operations research : the journal of the Operations Research Society of America
2
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1
INFORMS journal on computing : JOC
1
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1
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1
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OLC EcoSci
ECONIS (ZBW)
33
RePEc
19
EconStor
1
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1
On the bias vector of a two-class preemptive priority queue
Groenevelt, Robin
;
Koole, Ger
;
Nain, Philippe
- In:
Mathematical methods of operations research
55
(
2002
)
1
,
pp. 107-120
Persistent link: https://www.econbiz.de/10006617531
Saved in:
2
Stochastic scheduling with event-based dynamic programming
Koole, Ger
- In:
Mathematical methods of operations research
51
(
2000
)
2
,
pp. 249-262
Persistent link: https://www.econbiz.de/10006624568
Saved in:
3
Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
Jiménez, Tania
;
Koole, Ger
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 413-422
Persistent link: https://www.econbiz.de/10006816986
Saved in:
4
Optimal Shift Scheduling with a Global Service Level Constraint
Koole, Ger
;
van der Sluis, Erik
- In:
IIE transactions / Institute of Industrial Engineers, …
35
(
2003
)
11
,
pp. 1049-1056
Persistent link: https://www.econbiz.de/10006168715
Saved in:
5
ARTICLES - Optimal Transmission Policies for Noisy Channels
Koole, Ger
;
Liu, Zhen
;
Righter, Rhonda
- In:
Operations research : the journal of the Operations …
49
(
2001
)
6
,
pp. 892-899
Persistent link: https://www.econbiz.de/10006418665
Saved in:
6
On the Pathwise Optimal Bernoulli Routing Policy for Homogeneous Parallel Servers
Koole, Ger
- In:
Mathematics of operations research
21
(
1996
)
2
,
pp. 469-476
Persistent link: https://www.econbiz.de/10006420574
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7
Telephone call centers: tutorial, review, and research prospects
Gans, Noah
;
Koole, Ger
;
Mandelbaum, Avishai
- In:
Manufacturing & service operations management : M & SOM
5
(
2003
)
2
,
pp. 79-141
Persistent link: https://www.econbiz.de/10006028174
Saved in:
8
TECHNICAL NOTE-A Note on Profit Maximization and Monotonicity for Inbound Call Centers
Koole, Ger
;
Pot, Auke
- In:
Operations research : the journal of the Operations …
59
(
2011
)
5
,
pp. 1304-1309
Persistent link: https://www.econbiz.de/10009804881
Saved in:
9
Queueing Models of Call Centers: An Introduction
Koole, Ger
;
Mandelbaum, Avishai
-
2002
Persistent link: https://www.econbiz.de/10008215976
Saved in:
10
A simple staffing method for multiskill call centers
Pot, Auke
;
Bhulai, Sandjai
;
Koole, Ger
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 421-428
Persistent link: https://www.econbiz.de/10009866219
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