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Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Saura, Irene-Gil
; …
- In:
The service industries journal
30
(
2010
)
11
,
pp. 1837-1853
Persistent link: https://www.econbiz.de/10008453954
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2
El boca-oído de clientes insatisfechos : un enfoque de segmentación en servicios de restaurantes
Moliner-Velázquez, Beatriz
- In:
Universia business review : revista trimestral de …
33
(
2012
),
pp. 30-47
Persistent link: https://www.econbiz.de/10010008326
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3
Information and communication technology in retailing: A cross-industry comparison
Gil-Saura, Irene
;
Berenguer-Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232
Persistent link: https://www.econbiz.de/10008241661
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4
Relational benefits and loyalty in retailing: an inter-sector comparison
Ruiz-Molina, Maria-Eugenia
;
Gil-Saura, Irene
; …
- In:
International journal of retail & distribution management
37
(
2009
)
6
,
pp. 493-509
Persistent link: https://www.econbiz.de/10008249213
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5
Information and communication technology in retailing: A cross-industry comparison
Gil-Saura, Irene
;
Berenguer-Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-239
Persistent link: https://www.econbiz.de/10008894702
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6
Relational benefits and loyalty in retailing: an inter-sector comparison
Ruiz-Molina, Maria-Eugenia
;
Gil-Saura, Irene
; …
- In:
International journal of retail & distribution management
37
(
2009
)
6-7
,
pp. 493-509
Persistent link: https://www.econbiz.de/10008275550
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7
Information technology and logistics quality : a basis for companies' segmentation
Servera-Francés, David
;
Gil-Saura, Irene
; …
- In:
International journal of management & enterprise …
8
(
2010
)
4
,
pp. 398-416
Persistent link: https://www.econbiz.de/10009850788
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8
Information and communication technologies in rural hotels
Ruiz-Molina, María-Eugenia
;
Gil-Saura, Irene
; …
- In:
International journal of sustainable economy
2
(
2010
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10009925420
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9
Does technology make a difference? : evidence from Spanish hotels
Ruiz-Molina, Maria-Eugenia
;
Gil-Saura, Irene
; …
- In:
Service business
5
(
2011
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010004609
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