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Healthcare teamwork best practices: lessons for industry
Tanco, Martín; Jaca, Carmen; Viles, Elisabeth; Mateo, … - In: The TQM journal : the international review of … 23 (2011) 6, pp. 598-611
Persistent link: https://www.econbiz.de/10009342450
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Teamwork effectiveness factors in healthcare and manufacturing industries
Jaca, Carmen; Viles, Elisabeth; Tanco, Martin; Mateo, … - In: Team performance management : TPM ; an international journal 19 (2013) 3, pp. 222-236
Persistent link: https://www.econbiz.de/10010138841
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Lean thinking with improvement teams in retail distribution: a case study
Jaca, Carmen; Santos, Javier; Errasti, Ander; Viles, … - In: Total quality management & business excellence : an … 23 (2012) 3, pp. 449-466
Persistent link: https://www.econbiz.de/10009965475
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On the relationship between continuous improvement programmes and their effect on quality defects: An automotive case study
Tanco, Martin; Mateo, Ricardo; Santos, Javier; Jaca, Carmen - In: Total quality management & business excellence : an … 23 (2012) 3, pp. 277-291
Persistent link: https://www.econbiz.de/10009965478
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Components of sustainable improvement systems: theory and practice
Jaca, Carmen; Viles, Elisabeth; Mateo, Ricardo; Santos, … - In: The TQM journal : the international review of … 24 (2012) 2, pp. 142-155
Persistent link: https://www.econbiz.de/10009835871
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Quality management in hotels in the Basque country
Alvarez, M. Jesús; Jaca, Carmen; Viles, Elisabeth; … - In: International journal of quality and service sciences 4 (2012) 1, pp. 51-60
Persistent link: https://www.econbiz.de/10010005230