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A conceptual framework for the service recovery paradox
Krishna, Anupam
;
Dangayach, G. S.
;
Jain, Rakesh
- In:
The marketing review
11
(
2011
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10009853193
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Food supply chain management : review, classification and analysis of literature
Rajurkar, Sanja W.
;
Jain, Rakesh
- In:
International journal of integrated supply management : …
6
(
2011
)
1
,
pp. 33-72
Persistent link: https://www.econbiz.de/10009853425
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The implementation of lean manufacturing in the UK food and drink industry
Jain, Rakesh
;
Lyons, A. C.
- In:
International journal of services and operations management
5
(
2009
)
4
,
pp. 548-573
Persistent link: https://www.econbiz.de/10009868832
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Insights and learnings from lean manufacturing implementation practices
Yadav, Om Prakash
;
Nepal, Bimal
;
Goel, Parveen S.
; …
- In:
International journal of services and operations management
6
(
2010
)
4
,
pp. 398-422
Persistent link: https://www.econbiz.de/10009868875
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5
Service failures and recovery : the cultural perspective
Krishna, Anupam
;
Dangayach, G. S.
;
Jain, Rakesh
- In:
International journal of Indian culture and business …
6
(
2013
)
3
,
pp. 351-361
Persistent link: https://www.econbiz.de/10010117405
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6
Optimizing reliability-based robust design model using multi-objective genetic algorithm
Rathod, Vijay
;
Yadav, Om Prakash
;
Rathore, Ajay
;
Jain, …
- In:
Computers & industrial engineering : CAIE ; an …
66
(
2013
)
2
,
pp. 301-310
Persistent link: https://www.econbiz.de/10010177071
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7
Developing an understanding of lean thinking in process industries
Lyons, Andrew Charles
;
Vidamour, Keith
;
Jain, Rakesh
; …
- In:
Production planning & control : PPC
24
(
2013
)
6
,
pp. 475-494
Persistent link: https://www.econbiz.de/10010116017
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8
Driving improvement opportunities in the food processing industry through benchmarking
Jain, Rakesh
;
Yadav, Om Prakash
- In:
International journal of process management and …
1
(
2006
)
4
,
pp. 352-369
Persistent link: https://www.econbiz.de/10007600930
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9
Cognitive map-based system modeling for identifying interaction failure modes
Augustine, Manu
;
Yadav, Om Prakash
;
Jain, Rakesh
; …
- In:
Research in engineering design : theory, applications, …
23
(
2012
)
2
,
pp. 105-125
Persistent link: https://www.econbiz.de/10009978558
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10
Reliability‐Based Design Optimization Considering Probabilistic Degradation Behavior
Rathod, Vijay
;
Yadav, Om Prakash
;
Rathore, Ajay
;
Jain, …
- In:
Quality and reliability engineering international
28
(
2012
)
8
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pp. 911-923
Persistent link: https://www.econbiz.de/10010046803
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