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A Viable Systems Approach to Relationship Management in S-D Logic and Service Science

Polese, Francesco; Di Nauta, Primiano - In: Die Betriebswirtschaft : DBW 73 (2013) 2, pp. 113-130

Persistent link: https://www.econbiz.de/10010102201

B2B is not an island!

Gummesson, Evert; Polese, Francesco - In: The journal of business & industrial marketing 24 (2009) 5-6, pp. 337-350

Persistent link: https://www.econbiz.de/10008326546

An introduction to the viable systems approach and its contribution to marketing

Barile, Sergio; Pels, Jaqueline; Polese, Francesco; … - In: Journal of business market management : JBM 5 (2012) 2, pp. 54-78

Organizations are increasingly challenged by dynamism and turbulence that determine conditions of complexity in decision making. The aim of this paper is to highlight the need for a general frame of reference for management and marketing and to justify why adopting a systems approach is adequate...

Persistent link: https://www.econbiz.de/10010076732

Editorial : network & systems theory suggestions to service research

Polese, Francesco; Mele, Cristina - In: Journal of business market management : JBM 5 (2012) 2, pp. 3-6

Persistent link: https://www.econbiz.de/10010076733

Linking the viable system and many-to-many network approaches to service-dominant logic and service science

Barile, Sergio; Polese, Francesco - In: International journal of quality and service sciences 2 (2010) 1, pp. 23-42

Persistent link: https://www.econbiz.de/10009890263

Viable service systems and decision making in service management

Badinelli, Ralph; Barile, Sergio; Ng, Irene; Polese, … - In: Journal of service management 23 (2012) 4, pp. 498-527

Persistent link: https://www.econbiz.de/10009998594

S-D logic research directions and opportunities : the perspective of systems, complexity and engineering

Ng, Irene; Badinelli, Ralph; Polese, Francesco; Di … - In: Marketing theory 12 (2012) 2, pp. 213-217

Persistent link: https://www.econbiz.de/10010003921

Reflections on service systems boundaries: A viable systems perspective

Barile, Sergio; Saviano, Marialuisa; Polese, Francesco; … - In: European management journal : publ. twice a year for … 30 (2012) 5, pp. 451-466

Persistent link: https://www.econbiz.de/10010018148

Value creation and related measurement in universities. An empirical application

Polese, Francesco; Monetta, Giulia - In: Total quality management & business excellence : an … 17 (2006) 2, pp. 243-264

Persistent link: https://www.econbiz.de/10007145643

A note on contribution games with loss functions

Russo, Giuseppe; Senatore, Luigi - In: Economics letters 115 (2012) 2, pp. 211-215

Persistent link: https://www.econbiz.de/10009848455