Similar Search Results

Tronvoll, Bård; Brown, Stephen W.; Gremler, Dwayne D.; … - In: Journal of service management 22 (2011) 5, pp. 560-586

Persistent link: https://www.econbiz.de/10009340257

Edvardsson, Bo; Tronvoll, Bård - In: International journal of quality and service sciences 5 (2013) 1, pp. 19-31

Persistent link: https://www.econbiz.de/10010146814

Edvardsson, Bo; Tronvoll, Bård; Höykinpuro, Ritva - In: Managing service quality : MSQ ; an international journal 21 (2011) 4, pp. 331-350

Persistent link: https://www.econbiz.de/10009178026

Edvardsson, Bo; Skålén, Per; Tronvoll, Bård - In: Review of marketing research 9 (2012), pp. 79-126

Persistent link: https://www.econbiz.de/10010008937

Edvardsson, Bo; Tronvoll, Bård; Gruber, Thorsten - In: Journal of the Academy of Marketing Science 39 (2011) 2, pp. 327-340

Persistent link: https://www.econbiz.de/10008814775

Svensson, Göran; Slåtten, Terje; Tronvoll, Bård; … - In: Marketing intelligence & planning 26 (2008) 2-3, pp. 131-144

Persistent link: https://www.econbiz.de/10008056070

Svensson, Göran; Tronvoll, Bård; Slåtten, Terje - In: Managing service quality : MSQ ; an international journal 18 (2008) 3, pp. 289

Persistent link: https://www.econbiz.de/10008057888

Svensson, Göran; Slåtten, Terje; Tronvoll, Bård - In: Managing service quality : MSQ ; an international journal 17 (2007) 5, pp. 563-578

Persistent link: https://www.econbiz.de/10007792767

Tronvoll, Bård - In: Managing service quality : MSQ ; an international journal 17 (2007) 6, pp. 601-620

Persistent link: https://www.econbiz.de/10007881029

Svensson, Göran; Tronvoll, Bård; Slåtten, Terje - In: The international journal of logistics management 19 (2008) 3, pp. 436

Persistent link: https://www.econbiz.de/10008144036