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Global business and organizational excellence : a review of research & best practices
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The impact of founder turnover on firm performance : an empirical study in China
He, Xiaogang
;
Wang, Zhixin
;
Mei, Lin
;
Lian, Yanling
- In:
Journal of Chinese entrepreneurship
2
(
2010
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10009890359
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Performance of Routing Schemes in Wireless Personal Networks
Hac, Anna
;
Zhu, Zhu
- In:
International journal of network management
9
(
1999
)
2
,
pp. 80-105
Persistent link: https://www.econbiz.de/10007187298
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Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job
Kopelman, Richard E.
;
Chiou, Andy Y.
;
Lipani, Louis J.
; …
- In:
Global business and organizational excellence : a …
31
(
2012
)
5
,
pp. 20-36
Persistent link: https://www.econbiz.de/10009980582
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Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job
Kopelman, Richard E.
;
Chiou, Andy Y.
;
Lipani, Louis J.
; …
- In:
Global business and organizational excellence : a …
31
(
2012
)
6
,
pp. 63-79
Persistent link: https://www.econbiz.de/10010001302
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5
Erratum for:“Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job” from Global Business and Organizational Excellence, July/August 2012, Volume 31, Number 5, pages 20–35
Kopelman, Richard E.
;
Chiou, Andy Y.
;
Lipani, Louis J.
; …
- In:
Global business and organizational excellence : a …
31
(
2012
)
6
,
pp. 79-80
Persistent link: https://www.econbiz.de/10010001303
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