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Designing, implementing and updating performance measurement systems
Bourne, Mike; Mills, John; Wilcox, Mark; Neely, Andy; … - In: International journal of operations & production … 20 (2000) 7, pp. 754-771
Persistent link: https://www.econbiz.de/10006836932
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Predicting performance
Wilcox, Mark; Bourne, Mike - In: Management decision : MD 41 (2003) 8, pp. 806
Persistent link: https://www.econbiz.de/10006553985
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Performance measurement system design: testing a process approach in manufacturing companies
Bourne, Mike; Mills, John; Neely, Andy; Platts, Ken; … - In: International journal of business performance management 1 (1999) 2, pp. 154-170
Persistent link: https://www.econbiz.de/10006047590
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The use of quality management techniques and tools: An examination of some key issues
Dale, Barrie; Boaden, Ruth; Wilcox, Mark; McQuater, Ruth - In: International journal of technology management : IJTM 16 (1998) 4-6, pp. 305-325
Persistent link: https://www.econbiz.de/10006993103
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Competence and resource architectures
Mills, John; Platts, Ken; Bourne, Mike - In: International journal of operations & production … 23 (2003) 9, pp. 977-994
Persistent link: https://www.econbiz.de/10006821316
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The success and failure of performance measurement initiatives: Perceptions of participating managers
Bourne, Mike; Neely, Andy; Platts, Ken; Mills, John - In: International journal of operations & production … 22 (2002) 11, pp. 1288
Persistent link: https://www.econbiz.de/10006825137
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Process research in operations management - Theory and practice in SME performance measurement systems
Platts, Ken; Hudson, Mel; Smart, Andi; Bourne, Mike - In: International journal of operations & production … 21 (2001) 8, pp. 1096-1115
Persistent link: https://www.econbiz.de/10006831380
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Number 10 - Performance measurement system design: developing and testing a process-based approach
Neely, Andy; Mills, John; Platts, Ken; Richards, Huw; … - In: International journal of operations & production … 20 (2000) 9-10, pp. 1119-1145
Persistent link: https://www.econbiz.de/10006836030
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Designing performance measures: A structured approach
Neély, Andy; Richards, Huw; Mills, John; Platts, Ken; … - In: International journal of operations & production … 17 (1997) 11-12, pp. 1131-1152
Persistent link: https://www.econbiz.de/10006849734
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Factors that play a role in "managing through measures"
Franco, Monica; Bourne, Mike - In: Management decision : MD 41 (2003) 8, pp. 698-710
Persistent link: https://www.econbiz.de/10006553995