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Dienstleistungsqualität
1
Dienstleistungssektor
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Garantie
1
Kosten
1
Kundendienst
1
Kundenzufriedenheit
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Mitra, Amitava
12
Patankar, Jayprakash G.
5
Alam, Khursheed
1
Ford, F.Nelson
1
Gardiner, Stanley C.
1
Ja, Shau-Shiang
1
Kulkarni, Vidyadhar G.
1
Ledbetter, William N.
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Min, Hokey
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Advances in business and management forecasting
4
Information strategy : the executive's journal
1
International journal of quality & reliability management
1
International journal of social economics
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Naval research logistics : an international journal
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Sankhya / B : the Indian journal of statistics
1
Socio-economic planning sciences : the international journal of public sector decision-making
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OLC EcoSci
ECONIS (ZBW)
34
RePEc
10
Other ZBW resources
3
USB Cologne (EcoSocSci)
2
EconStor
1
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1
Warranty Reserves for Nonstationary Sales Processes
Ja, Shau-Shiang
;
Kulkarni, Vidyadhar G.
;
Mitra, Amitava
; …
- In:
Naval research logistics : an international journal
49
(
2002
)
5
,
pp. 499-513
Persistent link: https://www.econbiz.de/10005941294
Saved in:
2
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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3
Two-attribute warranty policies under consumer preferences of usage and claims execution
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
6
(
2009
),
pp. 217-235
Persistent link: https://www.econbiz.de/10009897731
Saved in:
4
Two-dimensional warrenty policies incorporating product development
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
7
(
2010
),
pp. 3-22
Persistent link: https://www.econbiz.de/10009897758
Saved in:
5
A multiobjective model for warranty policies integrating product quality, market share, and R&D expenditures
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
8
(
2011
),
pp. 43-65
Persistent link: https://www.econbiz.de/10009897768
Saved in:
6
Competitive benchmarking of health care quality using the analytic hierarchy process: An example from Korean cancer clinics
Min, Hokey
;
Mitra, Amitava
;
Oswald, Sharon
- In:
Socio-economic planning sciences : the international …
31
(
1997
)
2
,
pp. 147-160
Persistent link: https://www.econbiz.de/10006631050
Saved in:
7
ADAPTIVE ROBUST ESTIMATE BASED ON TAIL LENGTH
Alam, Khursheed
;
Mitra, Amitava
- In:
Sankhya / B : the Indian journal of statistics
58
(
1996
)
1
,
pp. 38-44
Persistent link: https://www.econbiz.de/10006532079
Saved in:
8
Quality Control Procedures to Determine Staff Allocation in a Bank
Gardiner, Stanley C.
;
Mitra, Amitava
- In:
International journal of quality & reliability management
11
(
1994
)
1
,
pp. 6-21
Persistent link: https://www.econbiz.de/10006408859
Saved in:
9
Effects of Warranty Execution on Warranty Reserve Costs
Patankal, Jayprakash G.
;
Mitra, Amitava
- In:
Management science : journal of the Institute for …
41
(
1995
)
3
,
pp. 395-400
Persistent link: https://www.econbiz.de/10006103072
Saved in:
10
Environment and sustainable development in the hilly regions of North-East India: A study in Arunachal Pradesh
Mitra, Amitava
- In:
International journal of social economics
25
(
1998
)
2-4
,
pp. 196-206
Persistent link: https://www.econbiz.de/10007822951
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