On the basis of several nationalandinternational studies in thefield of business and professional services the aim of this paperistoreconsider the core question of provider-customer interface. It first shows that the question of the relationships between internal and external business services...

Service activities are now acknowledged as key players in economic development, societal change and public policy worldwide. This exciting Handbook not only contributes to ongoing conceptual debates about the nature of service-led economies and societies; it also pushes back the frontiers of...

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

The definitions of goods and services have been debated among economists for more than two centuries. This article seeks to consider the definitions currently used from a critical perspective and to offer a new general definition of services that is compatible with the existence of several...

The Japanese retail trade generates considerably more jobs than its French counterpart, and it manages these jobs in a very different way. The aim of this paper is to present both an economic explanation of the comparative levels of the retail employment in both countries and a socio-economic...

[fre] Emploi et marchés du travail d'un secteur quelles comparaisons internationales ? . S'appuyer sur des comparaisons internationales pour analyser les questions d'emploi et de marchés du travail ne peut se faire que si l'on admet la complexité et la diversité des déterminants de l'emploi...