The article will examine an extended case study (over 14 years) of the challenges of operating a mode 2 academic research project (which generated a unique diagnostic tool for use in business to business relationships) and then of converting academic theory into a practical application which has...

It is suggested that a major strategic failure in European industry is its weakness in production and manufacturing technology. In this article it is argued that positive adoption of Flexible Manufacturing Systems provides the best hope for European firms to recover their manufacturing...

The author is concerned to point out that advanced manufacturing technologies have their main impact on 'manufacturing deliverables', particularly quality, delivery and cost. It is these deliverables that interest companies in their attempts to compete globally by using high technology...

Summary This is the final article in the Services Science and Innovation series and the intention is to do two main tasks. In Part 1 we highlight some of the key messages that are captured in the expanding discussion of the management of services which constitute the majority of most developed...