In telecommunication privacy policy discourses, there is a paucity of evidence regarding how lay people understand and deal with telephone privacy issues. This article aims to add the voice of the missing user to policy discourse and reports the results of a US study of residential users in the...

US policy makers are deliberating about upgrading the public switched telecommunications network (PSTN) with little or no empirical evidence concerning residential users' use of 'POTS-plus' services. The purpose of this study is to address this gap. Two crucial assumptions extant in the policy...

The growth of Internet shopping motivates a better understanding of how e-loyalty is built online between businesses and consumers. In this study, Web site design and culture are advanced as important to Web site trust, Web site satisfaction, and e-loyalty in online business relationships. Based...

Regrettably, we announce the sudden death of Prof. Dr. Hannes Haas (aged 57), after a brief illness on March 20th, 2014. Hannes Haas, Editor-in-Chief of Media and Communication, was a Professor at the Institute of Communication Research at the University of Vienna and, alongside a throng of...

Indeed, there are some three dozen English-language journals now that deal with one or another or multiple aspects of the field of media and (mass) communication. Would another journal not be redundant? We think not. Media and Communication, henceforth shortened to MaC, will possess a specific...