Virtual teams are increasingly common in organizations, yet explicit theory and research on virtual team processes and outcomes is relatively rare. In this chapter, we first place virtual teams in context and provide a two dimensional framework for understanding the range of virtualness. We then...

Information technology may play the role of a jealous mistress when it comes to the relationship between individual and organizational knowledge creation. Information technology can facilitate the dissemination of knowledge across the organization - even to the point of making virtual groups a...

This study investigates whether the ability of negotiators to adopt the perspective of their opponents is a key to success in negotiating under conventional and final-offer arbitration. The authors tested this question in an experiment in which 80 pairs of students engaged in two sets of...