Morris, Michael; Nadler, Janice; Kurtzberg, Terri; … - Graduate School of Business, Stanford University - 2000
We explored how the process of e-mail negotiation differs from face-to-face negotiation and then tested hypotheses about how its liabilities can be minimized. In the first experiment, participants negotiated one-on-one, either face-to-face or via e-mail. Consistent with expectations, negotiators...