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Outcome Satisfaction in Negotiation: A Test of Expectancy Disconfirmation
Oliver, Richard L.; Balakrishnan, P. V.; Barry, Bruce - In: Organizational Behavior and Human Decision Processes 60 (1994) 2, pp. 252-275
Persistent link: https://www.econbiz.de/10005430912
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Disconfirmation processes and consumer evaluations in product usage
Oliver, Richard L.; Bearden, William O. - In: Journal of Business Research 13 (1985) 3, pp. 235-246
Persistent link: https://www.econbiz.de/10005477578
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A framework for the formation and structure of consumer expectations: Review and propositions
Oliver, Richard L.; Winer, Russell S. - In: Journal of Economic Psychology 8 (1987) 4, pp. 469-499
Persistent link: https://www.econbiz.de/10005383405
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Price discrimination through online couponing: Impact on likelihood of purchase and profitability
Shor, Mikhael; Oliver, Richard L. - In: Journal of Economic Psychology 27 (2006) 3, pp. 423-440
Persistent link: https://www.econbiz.de/10005317074
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Explanations: What Factors Enhance Their Perceived Adequacy?
Shapiro, Debra L.; Buttner, E. Holly; Barry, Bruce - In: Organizational Behavior and Human Decision Processes 58 (1994) 3, pp. 346-368
Persistent link: https://www.econbiz.de/10005318949