The strategic importance of managing organizational culture has been a central theme in organizational literature over the past two decades. But relatively little attention has been given to the impact of culture change initiatives on managers. This paper reports on the impact of a programme of...

Successful localisation of component sourcing is of key concern to the manufacturing subsidiaries of MNCs. However, a range of factors both internal and external to the firm can act as forces for or against successful component localisation. Based on a study of 27 UK-invested MNC subsidiaries in...

While many aspects of services research assume that employees are largely compliant to management prescribed service standards, a number of recent studies have highlighted the deliberate sabotage by service workers as a key issue. We contend that service sabotage is important not simply because...

This article presents the results of an investigation into the participation and outcome rates of ethnic minorities on Employment Training (ET). It demonstrates that ethnic minorities are joining schemes in representative proportions, yet are not enjoying the positive outcomes experienced by...

Through a survey of Indian software organizations, we test a model of work-oriented cognitions and performance measures using structural equation modeling. The developed framework presents satisfaction at work, productivity at work, and quality of work as consequences of organizational culture....

Despite a priority research grading by the Marketing Science Institute, the issue of marketing organization is bewilderingly under explored. Whilst advances have been made in conceptualizing marketing organization in networks of large trans-national corporations, recent research has highlighted...