<Para ID="Par1">Using a conjoint analysis with an hypothetical hiring process, in which managers chose repeatedly between two hypothetical candidates for a relevant vacancy, our study confirms that hiring probabilities decline with age, particularly after the age of 58. Several theoretical arguments are given...</para>

This article derives lessons from the quality approach for further developing the organizational sustainability approach. Taking a responsibility perspective on organizational sustainability, four issues emerge that need to be resolved, i.e. what is the responsibility?, what is the...

The lean approach is an idealizing improvement approach that has an enormous impact in the field of operations management. It started in the automotive industry and has since been widely applied in discrete manufacturing. However, extensions to the (semi-) process industry have been much slower....

This paper, using detailed time measurements of patients complemented by interviews with hospital management and staff, examines three facets of an emergency room's (ER) operational performance: (1) effectiveness of the triage system in rationing patient treatment; (2) factors influencing ER's...