This paper considers a multicomponent, multiproduct periodic-review assemble-to-order (ATO) system that uses an independent base-stock policy for inventory replenishment. Product demands in each period are integer-valued correlated random variables, with each product being assembled from...

In response to competitive pressures, firms are increasingly adopting revenue management opportunities afforded by advances in information and communication technologies. Motivated by these revenue management initiatives in industry, we consider a dynamic pricing problem facing a firm that sells...

The third-party logistics industry has grown rapidly in recent years, accounting for $46 billion of the total $921 billion in logistics spending in the United States during 1999. This figure is expected to grow by 15 to 20% annually as manufacturing firms increasingly partner with third-party...

Companies can adopt trade-in and/or leasing to shorten consumers׳ upgrade cycle and gain control over secondary markets. In this paper, we consider a monopolistic manufacturer who offers a technology product to a market consisting of heterogeneous consumers. We focus on an exogenous, stochastic...

We study an order promising problem in a multiclass, available-to-promise (ATP) assembly system in the presence of <i>pseudo orders</i>. A pseudo order refers to a tentative customer order whose attributes, such as the likelihood of an actual order, order quantity, and confirmation timing, can change...

Consider a system that consists of several components. Shocks arrive according to a counting process (which may be non-homogeneous and with correlated interarrival times) and each shock may simultaneously destroy a subset of the components. Shock models of this type arise naturally in...

Queueing systems managed by ticket technology are widely used in service industries as well as government offices. Upon arriving at a ticket queue, each customer is issued a numbered ticket. The number currently being served is displayed. An arriving customer balks if the difference between his...

We consider a multicomponent, single-product assemble-to-order (ATO) system that faces frequent, component-based technology innovations. For each component, there are two technologies with overlapping life cycles coexisting in the market. All cost parameters associated with each technology...

Trade-in programs are offered extensively in business-to-business (B2B) markets. The success of such programs depends on well-designed and executed trade-in policies as well as accurate prediction of return flow to support operational decisions. Motivated by a real problem facing a high-tech...