E-commerce as an aggregation of activities concerning trading and rendering service to customers using internet is important for firms of all size to preserve competitiveness in global markets However, introduction of e-commerce means also introduction of new business models. To incorporate new...

Contemporary economic development in following global markets advancement evokes needs to look for new methods supporting all processes enabling domestic and foreign business activities. Internet and e-commerce systems exploitation is considered to be a standard here. Various modeling techniques...

In today´s digital 21st century, almost all businesses face intense competition from competitors all around the globe. There are no borders and business area for the all companies is almost unlimited. As the main supports of mentioned fact are globalization and ICT´s development. Influences...

The paper deals with business potential analysis based on the data published by Czech Statistic Authority (SÚ). It shows that the infrastructure state of the art even in small Czech companies enables to expand ERP and CRM systems, trading over Internet, Supply Chain Management and other new...

The book deals with theoretical concepts and ways of practical implementation of information sytems in companies. A successful information system project has to be based on the information strategy of the company. Taking the business strategy into consideration the information system value for...

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).

E-learning has become a significant supportive cornerstone of the educational process at universities and in companies, where it is applied as supplementary education of the staff. At the Silesian University in Opava, School of Business Administration in Karvina, under completion of grant...

At present e-business is standard alternative and its development is very fast. E-commerce is subset of e-business. E-commerce is implementation of the business transactions on the internet (internet stores, booking system, and so on). E-business and e-commerce have directly dependence on...

Distant learning with the support of modern information and communicative technologies is a frequently discussed field at all progressive institutions of education nowadays. Today there is a range of software assistance for the creation of on-line courses and education management by means of...

Internet with all services is integral part of profession and private life of the all community. Web technologies develop very quickly and its usage has an increasing trend. Web technologies are used for various purposes in private business and public administration companies. In both cases web...