This paper gives a traditional review and meta-analysis of the literature on management support systems (MSS) success. Based on an extensive survey of published research in the problem domain factors, affecting MSS success as presented. Both a theoretical examination and an overview of empirical...

In dit artikel wordt ingegaan op het meten van het succes van informatiesystemen. Het informatiesysteem wordt hierbij niet beschouwd als een 'computerprogramma', maar als een systeem dat informatie verschaft aan gebruikers. Het succes van een systeem wordt dan ook niet door technische zaken...

This paper gives a traditional review and meta-analysis of the literature on management support systems (MSS) success. Based on an extensive survey of published research in the problem domain factors, affecting MSS success as presented. Both a theoretical examination and an overview of empirical...

In dit artikel wordt ingegaan op het meten van het succes van informatiesystemen. Het informatiesysteem wordt hierbij niet beschouwd als een 'computerprogramma', maar als een systeem dat informatie verschaft aan gebruikers. Het succes van een systeem wordt dan ook niet door technische zaken...

This paper discusses the relation between characteristics of the evaluating manager and the way performance measurement and evaluation information is used. First a discussion is provided about the dependent variable. It is recognized that categorization into archetypes (e.g., evaluative styles)...

From its inception on, the notion of management support systems (MS) has been closely linked to task structuredness. Using data collected with a survey questionnaire, this article presents the results of an empirical analysis of the relation between task structuredness and satisfaction with MS....

Moderated regression analysis is generally accepted as the most appropriate way to asses the viability of contingency models. This paper discusses some problems associated with the application of this technique. If interval data are used main effects may not be interpreted. If ordinal data are...

This study investigates the validity of two commonly used measures for the success of management support systems (MS): usage and user information satisfaction (UIS). The results of a questionnaire survey among Dutch managers are used to assess the mutual relation between both measures and...