The purpose of the paper is to give an in-depth account of how Volvo Group is working with enabling open services innovation in the organization. It shows that implementing servitization and open innovation within an engineering-based industry such as heavy vehicles manufacturing, is a matter of...

Seasonal employment is important in the service industries. Having motivated and satisfied employees is fundamental when front-line employees play a key role for the customers' perceived service quality. Seasonal work differs from permanent employment in many aspects and if managed properly,...

The following sections are included: <ul><li class="bullet">Introduction</li></ul> <ul><li class="bullet">The Dynamics of Open Innovation Ecosystems</li></ul> <ul><li class="bullet">The Concept of Generativity</li></ul> <ul><li class="bullet">The Mobile Phone Industry in Change</li></ul> <ul><li class="bullet">Case Description: The iPhone and Android <ul><li class="bullet"> iPhone</li><li class="bullet"> Android</li></ul> <p></li></ul> <ul><li class="bullet">iPhone and Android: A Generativity Lens <ul><li class="bullet"> Leverage</li><li class="bullet"> Adaptability</li><li class="bullet"> Ease of mastery</li><li class="bullet">...</li></ul></li></ul></p>

The diffusion of various forms of digital technologies has acted as a disrupting force in several industries, promoting open and distributed innovation processes. In this paper we argue that the supplier in open innovation networks tends to get a more active role as a creative peer producer,...