This study examines key issues and effects of capability management on a fast-growing area of knowledge-intensive global business services -- IT outsourcing and offshoring. An exploratory study is undertaken of Indian companies providing complex process-oriented offshore IT services to their...

This paper investigates the effects of partnership quality, talent management and global mindset on the performance of offshore service providers (OSPs) in the information technology sector in India. The findings show that partnership quality has partial and strong mediation effects on the...

In this and the following article the conclusion of the Uruguay Round negotiation of the General Agreement on Tariffs and Trade (GATT) is discussed. This article sets out the details of the last stages of the negotiation, the main points of the agreement, and the implications of the domestic...