This study examines the effects of the two dimensions of web aesthetics, aesthetic formality and aesthetic appeal, on consumers' perceived online service quality and satisfaction during service encounter. The findings showed that, between task-oriented and task-free consumers, the patterns of...

The major purposes of this study were to evaluate similarities and differences between female managers of different nationalities in terms of role perceptions, personal traits, lifestyles, leadership style and leadership performance, and to identify relationships among these constructs. Through...