Using the task pool model and data from 15 establishments in the Dutch hospitality industry, this study shows how and why applying handhelds affects the division of labour. These devices allow to split the waiters' jobs into separate tasks which tend to be combined into two separate "sub jobs":...

The debate on convergence and globalisation of national economies emphasises the role of Multinational Corporations (MNCs) with regard to the export of home-country policies in countries where they have their plants. MNCs set a process of change in motion in which local companies attempt to...

By comparing the views of managers working at the interface of two consensus-oriented societies, Japan and the Netherlands, we show important differences between the consensus decision-making processes as seen by Japanese and Dutch managers. These differences relate to how complete the agreement...

In recent years European employers, unions and governments have developed initiatives that offer employees the right to exchange certain items within an agreed package of employment conditions. So far, the available evidence on the use of such 'cafeteria systems' is largely based on survey data...

Self-managing teams are considered a hallmark of employee participation and high-performance work practices. However; the results of research into their prevalence are usually incomparable, since sources use varied and divergent oper-ationalisations. Building on recent studies that measure team...

The aim of this paper is to explore how organization concepts evolve within consulting organizations. These companies are characterized by specific historical backgrounds, organization forms, particular services and include consultants with their own professional interests and competencies. As a...