This paper provides new evidence for the servitization of European manufacturing – the trend that manufacturing firms increasingly offer services along with their physical products. We employ input-output data as well as data from a company survey to give a comprehensive picture of...

The share of knowledge-intensive services and products in total output and demand and in the production of advanced, but also less advanced or emerging economies, has steadily increased over time and especially so for the knowledge-intensive services. This ‘quaternization’ of the economies...

Manufacturing firms increasingly produce and provide services along with or instead of their traditional physical products. The goal of this paper is to provide new evidence for this servitisation of European manufacturing and test previous findings based on case studies with a large, firm-level...

Summary Manufacturing industries are increasingly applying alternative business concepts, transforming traditional buyer-supplier relationships into new exchange models of deliveries and payments. In scientific debates on this phenomenon, however, there exist neither consistent terms nor...

Neue Serviceangebote der Industrie sind im Gegensatz zu innovativen Produkten kaum Ergebnis eigener Forschung und Entwicklung (FuE). Sie werden bislang vielmehr fast ausschließlich aufbauend auf von Kunden artikulierten Bedarfen (demand pull) konzipiert. Federführend für neue Services ist...

The productivity of services has recently become an intensively researched topic, but the measurement concepts developed up to now are very abstract and aimed at services in general. In this paper, a catalogue of requirements to measure and control the productivity of innovative,...