This study examined trust that public servants have in citizens. We build on the reciprocal nature of trust and applied Structural Equation Modeling (SEM) to test both the antecedents to public servants’ trust in citizens (e.g., job satisfaction, organizational commitment, organizational...

Ethics in public administration has been a subject of growing interest for both researchers and practitioners interested in the future of governance. This study examined the relationship between ethics and performance in local governance. We tested the effects over time of an ethics program on...

We propose a model that explains the complex phenomenon of successful career at work, and focuses on the antecedents of professional vitality at the workplace. The model sheds light on the role of professional vitality as an essential ingredient for successful careers. Using a survey design, we...

<title>Abstract</title> This article studies the possible impact of citizen and worker participation in decision making (PDM) in the Israeli National Insurance Institute (INI) on the perceived performance of this organization, and trust in it. Such an impact is expected according to the rationales suggested by...

Local government scholars are giving increasing attention to market solutions to urban service delivery. Intermunicipal contracting and privatization are two market approaches to reaching economies of scale. Using national data on over one thousand municipalities from across the United States...

The cross-country study of public administration based on citizens' surveys in Europe is a relatively novel approach to analyzing the social and political dynamics of the continent. The goal of this study is to examine some aspects of bureaucracy and democracy as perceived by knowledgeable...