Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who participate in operating systems are fully rational or at least can...

Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design-related strategies for accomplishing this goal: <i>specialization</i> to capture the benefits of repetition and <i>variety</i> (i.e., working...

Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition or variety to keep workers...

This article uses co-citation analysis to explore the structure of the Dynamic Capabilities research domain, to better understand its origins, current state of development, and future directions. Co-citation analysis reveals the field's 'invisible colleges' and research directions. We find...

When will knowledge holders share their knowledge with peers? Several studies suggest that norms of knowledge disclosure encourage knowledge transfer. More recently, scholars have hypothesized that norms of knowledge use may indirectly promote it. In this article, we synthesize a theoretical...

This study updates the debate on the sources of innovation. Using techniques like factor analysis, multidimensional scaling, and pathfinder analysis, we examine the most influential articles that have dealt with the topic. Our analysis provides three main findings. The first more precisely...

A critical issue has been absent from the conversation on dynamic capabilities: the two seminal papers represent not only different but contradictory understandings of the construct’s core elements. Here, we explore the reasons for this, using author co-citation analysis to inform our...