Countless determinants of export success that are supposed to help managers reduce the failure rates of export ventures have been identified. Despite this abundance of studies, however, little is known about the determinants of the internationalization success of services. In this paper, based...

Driven by the upsurge in global (out-)sourcing and the changing expectations of organizations' stakeholders, companies are increasingly being held responsible for the actions of their suppliers. Subsequently, Purchasing and Supply Management (PSM) has emerged as an important factor in...