While much of the prior information technology (IT) research has attempted to explain users' acceptance of new IT, recent research has focused on IT continuance or continued usage. The technology acceptance model (TAM) and the expectation-disconfirmation theory (EDT) are currently the dominant...

This study examines three trust-building processes (relational, calculative, and institutional) that shapes individual trust in online firms and compares how the effects of these processes change over time as users gain experience with the target firms. It hypothesizes three alternative belief...

This article presents an interpretive analysis of the key problems and challenges to technology implementation in developing countries, based on a three-year case analysis of an IT project in a city government in Ukraine. We employ the concept of technological frames of reference as an...

This research focuses on the consumer decision process in the context of the online shopping environment in Singapore. An Internet survey was implemented and 1133 responses were received. Using structural equation modeling, our findings show that perceived risk has a negative relationship with...

Despite her small size and population, Singapore has undergone a remarkable economic transformation in the past three decades, driven by its twin engines of growth, manufacturing and services. The shift from labor-intensive industries in the 1960s to the capital- and skill-intensive in the...

This study focuses on both intrinsic (i.e. perceived enjoyment) and extrinsic (i.e. perceived usefulness) motivation for the use of the Internet. An electronic Webpage survey was used to collect the data required for this study. A total of 1370 usable responses were obtained. Results indicated...

Integration between business planning (BP) and information systems planning (ISP) is crucial for the information systems (IS) function to more effectively support business strategies. This study examines two modes of ISP -- reactive and proactive -- as defined by the extent of BP-ISP...

Previous research has shown that spreadsheet errors are common and are not easily detected. In this paper, an experiment was conducted to examine the rate of detection of both quantitative errors and qualitative errors in two domain-free spreadsheets. A detailed list and explanation of the types...