Business processes flexible automation projects involve the use of methods and technologies from Business Processes Management area (BPM) that aim at increasing the agility of organizations in changing the business processes as response to environmental changes. BPM-type projects are a mix...

Controller bieten dem Management interne Beratung und Unterstützung aus dem Blickwinkel finanzieller Handlungsmotive an (vgl. Kesten 2001, S.30 ff.). Dies trifft auch bei der Planung, Abwicklung und Kontrolle von Projekten zu. Der Beratungsfokus liegt dabei insbesondere auf Fragen zur...

Рассмотрены вопросы создания системы календарного планирования конструкторско-технологической подготовки мелкосерийного машиностроительного производства...

The present paper is focused on the efficiency of processes within IT firms which design software products, by finding optimum management solutions for these types of activities. In order to achieve this, we focus on software products configuration management, with specific objectives in...

The purpose of this paper is to investigate the relationships among the Malcolm Baldrige National Quality Award (MBNQA) criteria using a unique data set: the independent reviewers’ scores. In order to assess the validity of the Baldrige model over time, two time periods were used: 1992–1994...

Firms maintain a capital charge to manage the risk of low-frequency, high-impact operational disruptions. The loss distribution approach (LDA) measures the capital charge using two inputs: the frequency and severity of operational disruptions. In this study, we investigate whether or not capital...

The difference between the economic agents that offer similar products or services is made based on quality. Consumers are too poor to accept poor quality goods. Ant the other external pressures accentuate the importance of quality as competitive advantage, in relation with increasing...

Purpose – The purpose of this paper is to explore the use of Design of Experiments (DoE) in a higher education setting and to remove the misconception that it is only applied to a manufacturing environment. The authors demonstrate a simple case study here to illustrate its application in a...