This paper provides exploratory empirical evidence on the Balanced Scorecard (BSC) implementation experiences of 103 organizations. It describes the way in which the BSC is currently interpreted and adopted in Italian organisations highlighting some important limitations. Using multiple...

La letteratura internazionale ha ampiamente indagato la significatività dell’informativa contabile di bilancio attraverso lo studio delle relazioni tra grandezze di derivazione contabile e valori dei mercati di borsa. A livello internazionale, infatti, si è rilevata una tendenza alla...

The purpose of this paper is to examine the balanced scorecard (BSC) adoption experience amongst organisations in connection with the strategy map design. Using survey data from managers of 91 Italian organisations the paper seeks to verify whether the development of the strategy maps affects...

Performance across several dimensions such as delivery, quality, and product innovation is critical for the well being of organizations. While empirical research has examined the impact of various product development strategies and routines on performance variables, the understanding of the...

We present here a paradigm for assessing second-order measurement models. Our approach is hierarchical in nature. We discuss the need for higher-order models from a conceptual perspective and illustrate how some common challenges in empirical research can be resolved through the deployment of...

Organizations increasingly evaluate information technology in terms of its impact on the individual and his/her work. Academics have shown increased attention to developing measures of technology success in terms of impact on work. One of these efforts produced an instrument that measures how...