This paper explores a technique for developing a conference (or class) schedule that maximizes the servicing of participant requests for sessions. Data regarding participant interests are collected before the time the schedule is generated. The problem contains two principal parts: (1) to...

Services and products possess various attributes, some being more important than others. Importance-Performance Analysis (IPA) is a technique for prioritising attributes based on measurements of performance and importance. A weakness of IPA is that it conceptualises attribute importance as a...