The importance of quality management practices in the achievement of operational results and customer satisfaction in logistics has been asserted in many studies. However, though widely adopted, quality management does not have a uniformly accepted framework as a basis for assessment of...

Travelers residing in communities having either small or medium-sized airports often avoid using the local airports in their regions, and use other (out-of-region) airports to take advantage of lower fares and more convenient airline services. This phenomenon is generally referred to as airport...

We propose a decision tool for truckload carriers that can help control driver turnover rates. Our approach is to use an existing econometric method, along with the drivers' work data, to predict the quit probability of each driver on a weekly basis, so that carriers can identify a subset of...

This study examines the relationship between union and organizational commitment among a sample of 1167 railroad employees from four of the seven largest Class I railroads in the U.S. Specifically, the study sought to determine whether union commitment and organizational commitment were...

Coordinating and managing distributed entities in a supply chain is a challenging task due, in part, to conflicts present in such systems. If not handled effectively, the conflict can degrade the performance of the system as a whole due to the fact that each individual entity may be working...

This paper advances a driver focused truck crash prediction model. The model investigates the contribution of driver factors on the number of state reportable crashes in which the driver was involved. The findings suggest that the following factors are significantly related to the likelihood of...

In this paper, we investigate the organizational determinants of safety technology adoption. To shed light on this important question, we develop and test nine hypotheses. Results are based on a national survey of motor carriers sponsored by the United States Department of Transportation. Using...

The purpose of this paper is to examine production smoothing in supply chains. Using the controlled setting of the laboratory, we systematically investigate supply chain features that lead to production smoothing. In contrast to prior laboratory studies of the bullwhip effect, we find that the...

Despite persistent claims in the motor carrier industry of poorer safety performance of owner–operators, there is little empirical work directly comparing owner–operator safety performance to that of employee drivers. This study assesses the statistical significance of differences in the...

This paper analyzes the safety performance differences between union and non-union motor carriers. Based primarily on the safety and health provisions of a national agreement between the International Brotherhood of Teamsters and a major unionized motor carrier, a hypothesis is developed that...