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Este trabajo analiza el efecto de las ventajas e inconvenientes percibidos en el emprendimiento sobre la intención de crear un negocio propio, tomando como referencia la Teoría de Acción Razonada. La muestra está compuesta por 274 estudiantes de la Facultad de Ciencias Económicas y...
Persistent link: https://www.econbiz.de/10010992154
Purpose – The objective of this paper is to provide a global perspective of the operational risk (OR) management framework from an internal audit viewpoint. Design/methodology/approach – This paper describes the new role of the internal audit function in reviewing the OR framework. Findings...
Persistent link: https://www.econbiz.de/10004987544
This study examines the factors that influence the effectiveness of customer loyalty programmes to cause a change in consumers' behaviour in retailing services. In particular, three explanatory variables are analysed: the quality of service offered to the customer, her/his trust in the company,...
Persistent link: https://www.econbiz.de/10010973513