There is no doubt that at least since the 1990s process orientation has evolved into one of the central paradigms of organizational design. Since then, all process management subtasks have matured. Process management decisions, however, lack economic foundation. They are usually based on...

<Para ID="Par2">Promising to cope with increasing demand variety and uncertainty, flexibility in general and process flexibility in particular are becoming ever more desired corporate capabilities. During the last years, the business process management and the production/operations management communities have...</para>

Web service compositions coordinate Web services of different enterprises. They are expected to constitute the foundation of service-oriented architectures, to improve business processes as well as to foster intra- and inter-organizational integration. Especially in inter-organizational...

This article is about individualising the process of giving advice to a retail customer in the field of asset allocation. With regard to this process, two main contributions are made by answering two questions. First, which objectives are relevant for a customer (beyond return and risk) and...

The goal of this study is to develop a recommendation for an incentive-compatible commission-system that rewards the value-based performance of the sales force in the financial services industry. The commission-system should ensure that every decision on customer-actions made by the sales force...

In naher Zukunft werden rund 1,5 Millionen Studierende in Deutschland Studiengebühren entrichten müssen, da mittlerweile acht Bundesländer deren Erhebung beschlossen haben. Die Bundesländer sind – nach einer Entscheidung des Bundesverfassungsgerichts – bei Erhebung von Studiengebühren...