Este volumen contiene los anales de un seminario sobre modernización de las finanzas municipales. En el seminario se discutieron e intercambiaron experiencias sobre las políticas que los gobiernos centrales pueden adoptar para que la descentralización proporcione los beneficios que se le...

This report provides an overview of the current state of affairs regarding capacity to cope with natural disasters in the region, an analysis of what needs to be done, and a plan of action with specific measures that the Bank will put into practice in its operation. The Bank's comprehensive...

Managers perform unseen yet significant emotion work as part of their role, particularly in a change context. The suppression or expression of emotion by managers is no accident, but influenced by the over-rational portrayal of change processes. Our study uses longitudinal data to explore the...

Este volumen contiene los anales de un seminario sobre modernización de las finanzas municipales. En el seminario se discutieron e intercambiaron experiencias sobre las políticas que los gobiernos centrales pueden adoptar para que la descentralización proporcione los beneficios que se le...

This report provides an overview of the current state of affairs regarding capacity to cope with natural disasters in the region, an analysis of what needs to be done, and a plan of action with specific measures that the Bank will put into practice in its operation. The Bank's comprehensive...

Any management discourse, such as Total Quality Management (TQM), has power effects that can transform individuals into subjects who secure some sense of their own identity through participating either as managers or employees in the practices it embraces. The central argument of this paper,...

The paper examines the way in which the management of a large life insurance company controls its sales force. Whilst the paper seeks to contribute to an understanding of an under-researched occupational area - that of sales - it is concerned to do this within a theoretical framework derived...

The paper argues that the understanding of gender relations at work necessitates an explicit consideration of corporate strategy and managerial practices. Through the detailed examination of relations within a financial services company, we show how certain important issues of corporate strategy...

The aim of the paper is to assess the role of doorstep credit companies in the delivery of financial services in areas affected by high levels of financial and social exclusion. In particular, the paper looks at the relationship between agents and customers using two metaphors associated with...

Of recent time, there has been a proliferation of concerns with ethical leadership within corporate business not least because of the numerous scandals at Enron, Worldcom, Parmalat, and two major Irish banks – Allied Irish Bank (AIB) and National Irish Bank (NIB). These have not only...